Support

You do not need to sign in to listen. Open the App and the home feed loads immediately — tap any track to start playing. Browsing, searching, artist pages, and collections all work in guest mode.

An account is only needed if you want to save favorites or rate tracks.

1. Open the Search tab
2. Type the name of a track, an artist, or a collection
3. Tap a result to open it, or tap the play button to start listening right away

You can also browse the Explore tab to discover collections without searching.

spotAI Music supports background audio. Once a track is playing you can lock your iPhone or switch to another app and the music continues.

Use the lock screen or Control Center to pause, resume, and skip without reopening the App.

1. Open the Favorites tab or your profile
2. Choose Sign in with Apple or Continue with Google
3. Complete the authentication with Apple or Google

With Sign in with Apple you can choose Hide My Email — we then only ever see Apple's private relay address, never your real one. Either way, your password is never shared with us.

Tap the heart on any track to add it to your favorites; tap it again to remove it. Your favorites live in the Favorites tab and stay with your account, so they survive reinstalling the App or switching to a new iPhone.

This feature requires being signed in — it is the only reason the account exists.

Open a track and give it a score from 1 to 5. Ratings are tied to your account, so you need to be signed in. You can change your rating at any time.

Open your profile and choose Sign out. This removes the session token from your iPhone's Keychain. The App keeps working for listening in guest mode.

Signing out does not delete your account — see "How do I delete my account?" below.

Email [email protected] from the address linked to your account, with the subject "spotAI Music Account Deletion".

If you signed in with Apple using Hide My Email, send the request from that private relay address so we can match it to your account.

We delete the account and everything linked to it — provider identifier, email, display name, country, favorites, and ratings — within 30 days, and confirm by email when it is done.

Deleting the App from your iPhone removes your session from the device but does not delete the server-side account. Send the request above for that.

If you never sign in: no personal data at all. Playback counts are recorded anonymously, with nothing linking them to you.

If you sign in: we store your provider account identifier, your email only if Apple or Google sends it, your display name, your country, and the favorites and ratings you create. Nothing else. Full detail in the Privacy Policy.

No. There is no advertising, no third-party analytics, no attribution or crash-reporting SDKs, and no tracking across other apps or websites. The App ships with no third-party SDKs at all, and does not request App Tracking Transparency permission.

We do not sell or share your data with third parties.

None of the sensitive ones. spotAI Music does not ask for location, camera, microphone, contacts, photos, calendar, Bluetooth, local network, or notifications.

The App declares the background audio capability so music keeps playing with the screen locked. That is a playback capability, not a permission — iOS does not show a dialog for it and it gives no access to your data.

No. spotAI Music is free, with no In-App Purchases, no subscription, no premium tier, and no ads. There is nothing to buy, nothing to cancel, and nothing to restore.

Yes. Every track in the catalog is generated with artificial intelligence and published on the spotIA platform. Artist names, cover art, and descriptions may be synthetic too. Nothing in the catalog is a recording by a real performer, and no association with any real artist or label is implied.

No. The iOS App is for listening only. Uploading and publishing music happen on the web at spotia.ingenieria.dev.

Not yet. spotAI Music streams the catalog, so an internet connection is required. There is no download-for-offline feature in this version.

The catalog is dynamic — tracks can be added, changed, or removed by the platform at any time. If a track is removed it stops being playable, including from your favorites. This is not a bug in your account.

Background audio is supported, so this should not happen. Try these steps:

1. Make sure the App is updated to the latest version
2. Check that Low Power Mode is off — it can suspend background activity
3. Confirm your connection is stable; streaming stops if the network drops
4. Force-quit the App and reopen it

If it persists, email us with your iPhone model and iOS version.

1. Check that you have an active internet connection
2. For Sign in with Apple, confirm you are signed into iCloud in Settings
3. Try the other provider to isolate the problem
4. Restart the App and try again

Remember you can keep listening in guest mode while we sort it out — only favorites and ratings need an account.

spotAI Music is an iPhone app and requires iOS 26 or later. It is not optimized for iPad, and there is no Mac, Apple Watch, or Apple TV version at this time.

Email [email protected] with:

• Your iPhone model and iOS version
• The App version (shown in the About screen)
• What you did, what you expected, and what happened instead
• A screenshot or screen recording, if you can capture one

Yes, and it is genuinely useful. Email [email protected] and tell us what you would like to see. Offline listening and playlists are the two most requested so far.

Email [email protected] with a link to the track and a description of the issue. We review every report and remove content where appropriate.