Support

On first launch, macOS will ask you to grant Screen Recording permission. This is required for Screenshot for AI to capture your screen.

1. A dialog appears asking for Screen Recording access — click Open System Settings
2. In System Settings → Privacy & Security → Screen Recording, enable the toggle next to Screenshot for AI
3. Quit and relaunch Screenshot for AI (macOS requires a restart after granting this permission)

If you accidentally denied the permission, go to System Settings → Privacy & Security → Screen Recording and enable Screenshot for AI manually.

1. Press your configured global shortcut (default: see Settings → Keyboard Shortcuts)
2. Your screen dims and a crosshair cursor appears
3. Click and drag to select the area you want to capture
4. Release — the PNG is saved to your configured folder and its path is copied to your clipboard
5. Paste the path anywhere (terminal, chat window, AI assistant)

Alternatively, click the Screenshot for AI icon in the menu bar and choose Capture Area.

1. After taking a capture, the annotation editor opens automatically (if enabled in Settings)
2. Use the toolbar to select a tool: arrow, text, circle, or highlight
3. Draw on the capture preview
4. Click Save & Copy to save the annotated version and copy the path to your clipboard

You can also open any previous capture from the gallery in the menu bar and annotate it retrospectively.

1. Click the Screenshot for AI icon in the menu bar
2. Open Settings
3. In the Save Location section, click Change…
4. Select your preferred folder in the dialog

Default save location is /tmp — files there are ephemeral and may be deleted by macOS on restart. For permanent storage, set a folder in your home directory.

1. Open Settings → Keyboard Shortcuts
2. Click the shortcut field next to the action you want to change
3. Press the key combination you want to assign

Screenshot for AI supports two shortcuts: Quick Capture (capture and save immediately) and Capture with Notes (opens the annotation editor after capturing).

1. Open Settings → General
2. Enable the Launch at Login toggle

Screenshot for AI will start automatically in the background every time you log in to your Mac, without opening any window.

No. Screenshots are saved to your local disk only — in the folder you specify (default: /tmp). Screenshot for AI has no backend and makes no network requests. See our Privacy Policy.

ScreenCaptureKit (Apple's framework for screen capture) requires explicit Screen Recording permission starting with macOS 12 Monterey. Screenshot for AI uses it to read the pixels in the rectangle you draw. It does not record continuously, does not capture audio, and does not take screenshots without your explicit action.

Screenshot for AI uses the native macOS hotkey API (no Accessibility permission required). If your shortcut is not triggering, check:

1. The shortcut is configured in Screenshot for AI → Settings → Keyboard Shortcuts
2. No other app has claimed the same combination (conflicts are silent on macOS). Try another combination
3. Screenshot for AI is running (menu bar icon is visible)

This usually means Screen Recording permission was granted but macOS cached the denied state. Fix:

1. Go to System Settings → Privacy & Security → Screen Recording
2. Disable Screenshot for AI, then re-enable it
3. Quit Screenshot for AI completely (right-click the menu bar icon → Quit)
4. Relaunch Screenshot for AI

Files in /tmp are temporary by design — macOS may purge them on restart. If your screenshots are important, change your save location to a permanent folder (see How to change the save location above). Files in /tmp cannot be recovered once deleted.

Yes. Screenshot for AI is a Universal Binary — it runs natively on both Apple Silicon (M1/M2/M3/M4) and Intel Macs running macOS 14 Sonoma or later.

Screenshot for AI is currently a macOS-only app. There are no plans for an iOS version at this time.

Email christian@irack.mx and include:

• Mac model and macOS version
• Screenshot for AI version (menu bar icon → Settings → About)
• Steps to reproduce the issue
• A screenshot or screen recording of the problem, if visible

Yes — email christian@irack.mx with your idea. Every suggestion is reviewed.