Support

Help center · Nomad Key · Last updated: May 11, 2026

Welcome to the Nomad Key support center. Here you'll find how-to guides, frequently asked questions, and a direct way to reach the developer.

Direct contact

Email: christian@irack.mx

Instagram: @chrisifm

Indie developer, best-effort replies. I read every message — usually within a few days.

Reminder — Nomad Key is a notepad, not a smart lock The App stores the codes your host sent you so you can find them quickly. It does not control any physical door or lock. If a code doesn't work at the door, contact your host or the booking platform — Nomad Key is not connected to anything.

How to use Nomad Key

Add a new stay
  1. Open Nomad Key
  2. Tap the + button
  3. Enter an alias (for example, "Lisbon — Alfama" or "Mexico City stay")
  4. Enter the address exactly as the host wrote it
  5. Add up to two access codes. Use the label field to remind yourself what each one opens — for example, "Building door" and "Lockbox"
  6. Tap Save

The stay is now saved locally on your iPhone. Nothing is uploaded anywhere.

Mark a stay as the active one (for the widget)
  1. Open the stay you're currently in
  2. Toggle Show in widget

The widget on your Home Screen updates within a few seconds. Only one stay can be active at a time — turning the toggle on for a new stay automatically deactivates the previous one.

Add the Home Screen widget
  1. Long-press an empty space on your iOS Home Screen until the icons jiggle
  2. Tap the + button in the top-left corner
  3. Search for Nomad Key
  4. Pick the medium size (best for showing the address and both codes legibly)
  5. Tap Add Widget, then tap Done

The widget displays the active stay's address and its two access codes. If you don't have an active stay yet, the widget shows a friendly placeholder asking you to mark one.

Find a stay on the map
  1. Open the stay
  2. Tap Find on map
  3. The first time, Nomad Key asks Apple's geocoder to convert the address into a coordinate. After that it's cached locally and the map opens instantly

This is the only time Nomad Key makes a network call — and only because you explicitly asked.

Copy an access code to the clipboard

Tap any access code (in the App or in the widget on long-press) to copy its digits to the clipboard. Then paste it into a keypad app, a smart-lock app, or anywhere else you need it. Reading 8 digits from a tiny keypad in the dark is no fun.

Edit or delete a stay
  1. Open the stay you want to change
  2. Tap Edit to change the alias, address, or codes — then Save
  3. To delete, scroll to the bottom of the edit screen and tap Delete stay, then confirm

Deleting a stay removes its address, both access codes, and the cached map coordinate. This cannot be undone — there is no cloud backup.

Frequently asked questions

Where is my data stored?

Only on your iPhone, inside a local SwiftData database shared between the App and the widget through an App Group. There is no cloud, no iCloud sync, no backend server. The data literally cannot leave your device because the App has no way to send it. See our Privacy Policy for details.

What if I lose my iPhone or uninstall the app?

There is no cloud backup. If you uninstall Nomad Key or wipe your iPhone, you lose every stay you saved — including the access codes. For critical codes you absolutely cannot afford to lose, please copy them into your password manager (1Password, iCloud Keychain, Bitwarden) as an independent backup. We recommend treating Nomad Key as a fast-access "today's stay" notepad, not as your primary password vault.

Can I sync my stays between iPhone and iPad?

Not in version 1.0 — Nomad Key is iPhone-only. iCloud sync between iPhones is on the roadmap if there is demand, but it would be opt-in and use Apple's CloudKit (no Developer servers).

Why does the widget show only one stay?

By design: the widget is meant to answer one question — "what's the address and code for the place I'm staying tonight?" — without making you swipe or read. Mark one stay as active (toggle Show in widget in its detail screen) and the widget updates. When you change cities, switch the active stay.

Can I add more than two access codes per stay?

Not in version 1.0. Nomad Key is optimized for the 99% case: building door + lockbox, or front gate + apartment. If you need to store more (Wi-Fi password, host phone number, parking code), use the address field or the alias to paste them as extra context. We may add more code slots in a future version — let me know what you need.

Does the address get sent to Apple?

Only when you tap Find on map. At that moment, the App asks Apple's CLGeocoder to convert the address string into latitude and longitude — that's a network call to Apple, governed by Apple's own Privacy Policy. The result is cached on your device so it only happens once per address. If you never tap "Find on map", the App makes no network requests at all. The address itself always stays on your iPhone.

Is Nomad Key free?

Yes. 100% free, no advertising, no In-App Purchases, no subscription, no paywall. If you find it useful, an Instagram message at @chrisifm means a lot.

Why doesn't Nomad Key lock the door for me?

Because Nomad Key doesn't know how to. It's not connected to your host's smart lock, keypad, or building system. The App is a private digital notepad for the codes the host already gave you. To actually open the door, you still type the code into the building keypad, turn the dial on the lockbox, or use whatever physical mechanism the property has.

What if the host changes the code while I'm staying?

The App has no way to know. Open the stay, tap Edit, and update the code yourself. We recommend confirming codes with the host through the booking platform's chat — that's also a record you can search later.

Is my data encrypted?

Yes, by iOS. Nomad Key's local database is stored inside the iOS sandbox and protected by device-level disk encryption (Apple's Data Protection API). Combined with your device passcode and Face ID or Touch ID, this means someone who picks up your locked phone cannot read your codes. Once the device is unlocked, the App itself does not require a separate passcode in v1.0 — that's on the roadmap.

How do I report a bug?

Email christian@irack.mx or DM @chrisifm on Instagram. Please include:

Can I suggest a new feature?

Absolutely — that's how the app grows. Email christian@irack.mx or DM @chrisifm with your proposal. I read every message.

Which iPhones are supported?

Any iPhone running iOS 26 or later. Nomad Key is iPhone-only — there is no iPad version, no Mac version, and no Apple Watch version in v1.0.

Contact

Instagram @chrisifm
Developer Chris Flores
Ingeniería.dev
Postal address Av. Javier Barros Sierra 495, Santa Fe Lomas de Santa Fe Zedec Santa Fé, Álvaro Obregón 01219, Mexico City, CDMX, Mexico

Indie developer, best-effort response times. Most messages get a reply within a few days.