Support

Help center · AC Control · Last updated: May 4, 2026

Welcome to the AC Control support center. Here you'll find setup guides, a list of supported brands, and answers to common questions.

Direct contact

Email: christian@irack.mx

We reply within 48 business hours, Monday through Friday (Mexico City time).

Getting started

How does AC Control discover my air conditioners?

AC Control scans your local Wi-Fi network using two methods:

All discovery happens over your local network. Nothing leaves your home. No cloud, no account, no pairing with third-party apps required.

What brands and protocols are supported?

AC Control supports the following protocols and device families:

If your AC is not listed above, it is likely not compatible at this time. Email us with the brand and model and we will investigate support.

What Wi-Fi requirements are there?

AC Control requires that your iPhone and your AC units be on the same Wi-Fi network (same subnet / SSID). Commands travel from your iPhone directly to the AC over LAN — there is no cloud hop.

Does the App need internet access?

No. AC Control operates entirely over your local Wi-Fi. No internet connection is required to discover or control your AC units. The App makes zero outbound requests to the internet and has no backend server.

What is the BLE (Bluetooth) permission used for?

Bluetooth Low Energy is used exclusively for two specific cases:

BLE is never used for tracking, advertising, or any purpose beyond device discovery and initial commissioning. If you deny the Bluetooth permission, you can still control AC units that are already connected to Wi-Fi.

What is the Local Network permission used for?

iOS 14 and later require explicit permission for any app that communicates with devices on your local network. When you grant this permission, AC Control can:

Without this permission, AC Control cannot communicate with any AC. The permission request appears automatically the first time the App attempts a discovery scan.

Frequently asked questions

Is the App free? Are there any In-App Purchases?

Yes, it is completely free. AC Control has no In-App Purchases, no subscription, no premium tier, and no ads. Every feature is included at no cost. Download it, use it, keep it.

Do I need a Tuya or Smart Life account?

No. AC Control uses the Tuya LAN protocol, which communicates directly with devices on your local network without routing through Tuya's cloud. You do not need to log in to Smart Life, Tuya, or any third-party app. The App uses the device's localKey (retrieved during setup and stored in your iOS Keychain) to encrypt LAN commands.

My AC was not detected. What should I try?
  1. Make sure your iPhone and the AC are on the same Wi-Fi network — not a guest network, not a different VLAN
  2. Check that the AC adapter is powered on and connected to Wi-Fi (its indicator LED is usually solid when connected)
  3. Pull down to refresh the device list inside the App
  4. For Tuya devices: make sure the unit was provisioned on 2.4 GHz and that your router allows broadcast packets between devices
  5. For HomeKit: open the Home app to confirm the accessory is reachable there first
  6. If none of the above helps, email us with your AC brand, model, and adapter model
My Daikin unit is not found. What should I check?

AC Control supports Daikin units with a BRP069 Wi-Fi adapter. Key things to verify:

Can I control my AC remotely (outside my home network)?

No. AC Control is intentionally local-only. Commands are sent directly from your iPhone to the AC over Wi-Fi. When you leave your home network, control is not available — and no data is routed through any cloud service. If you need remote access, you can use the vendor's official app alongside AC Control for home-network use.

Does the App store any data on a server?

No. AC Control has no backend. Your device list, preferences, and Tuya device keys are stored exclusively on your iPhone (UserDefaults and iOS Keychain). Uninstalling the App removes all of this data permanently. See our Privacy Policy.

What does the App do with my HomeKit data?

AC Control reads only the HMServiceTypeHeaterCooler service from accessories already paired in Apple Home. It reads and writes temperature setpoint, operating mode, fan speed, and power state. It does not access other HomeKit accessory types, scenes, automations, or user data. No HomeKit data is transmitted outside your device or local network.

Which iPhone models and iOS versions are supported?

AC Control requires iOS 18.0 or later and runs on all iPhones that support iOS 18. The App is optimized for iPhone — there is no iPad or Mac version at this time.

How do I report a bug or suggest a feature?

Email christian@irack.mx and include:

We review every message and respond within 48 business hours.

Contact

Developer Chris Flores
Ingeniería.dev
Postal address Av. Javier Barros Sierra 495, Santa Fe Lomas de Santa Fe Zedec Santa Fé, Álvaro Obregón 01219, Mexico City, CDMX, Mexico

Estimated response time: 48 business hours (Monday through Friday, Mexico City time).