Help center · Pillbox Daily · Last updated: May 8, 2026
Welcome to the Pillbox Daily support center. Here you'll find how-to guides, frequently asked questions, troubleshooting for missed notifications, and a direct way to reach the developer.
Email: christian@irack.mx
Instagram: @chrisifm
We reply within 48 business hours, Monday through Friday (Mexico City time).
When the reminder fires, you have three options directly from the iOS notification:
You can also open the App at any time and mark or edit any dose from the Today view or the History tab.
Deleting a medication cancels all of its pending notifications. Its history entries are also removed.
Open the History tab to see, day by day, which doses were taken, skipped, or missed (no action recorded). You can review the full timeline directly inside the App at any time.
iOS local notifications are normally reliable, but they can be delayed or suppressed by system conditions. Check the following in order:
If reminders are consistently missing after these checks, email us with the iOS version and a description of the issue.
Pillbox Daily schedules notifications using your phone's local time. When you change time zones, the next dose may fire earlier or later than usual depending on your travel direction. Open the App once after landing — it will recompute pending reminders based on the new local time.
For medications where dose timing is critical (e.g. insulin, contraceptives, anti-rejection drugs), consult your healthcare provider before travel about how to adjust your schedule.
No. Pillbox Daily is 100% free, with no In-App Purchases, no subscriptions, no ads, and no paywall. Every feature is unlocked from the first launch — unlimited medications, every schedule type, full adherence history. There is nothing to buy and nothing to cancel.
No. Everything Pillbox Daily handles — your medication list, schedules, adherence history, settings — lives exclusively on your iPhone. We have no backend, no user accounts, no cloud database. No Protected Health Information ever leaves your device. If you uninstall the App, all data is erased with it. See our Privacy Policy.
No. Pillbox Daily is a wellness reminder tool, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. It does not check for drug-drug interactions, validate dosages, or interpret prescriptions. Always consult your healthcare provider for medical decisions.
Pillbox Daily's reminders are reliable, but iOS local notifications can be delayed or suppressed by system conditions outside our control (Focus modes, Low Power Mode, force-quits, OS updates, dead battery, etc.). For medications where missing a dose can cause serious harm — insulin, anticoagulants, anti-rejection drugs, controlled-release neurological treatments — use a redundant reminder system (a physical pill organizer, a second alarm, a family member, or a clinical service) and consult your healthcare provider about safe medication management. Do not rely on Pillbox Daily as your only safeguard.
No. Pillbox Daily does not maintain a drug database, does not check for interactions, allergies, or contraindications, and does not validate dosages. Speak with your pharmacist or doctor about interactions between your medications.
The current version does not integrate with Apple Health. A future version may offer optional, opt-in HealthKit integration to record adherence to the user's Health database. If added, it will be disclosed in the Privacy Policy and require explicit permission. PHI will never be sent off-device regardless.
Yes. Pillbox Daily is fully offline. Your medication list, schedules, and reminders all live on your phone. No network connection is needed at any time — not even for the App itself, only for the one-time App Store download handled by iOS.
Pillbox Daily requires iOS 17.0 or later and is compatible with iPhone.
Pillbox Daily is currently optimized for iPhone. iPad and Apple Watch versions are on the roadmap. Apple Watch support would let your reminder fire directly on the wrist, which makes a lot of sense for medication adherence.
Email christian@irack.mx and include:
Yes — we love hearing ideas. Email christian@irack.mx with your proposal, or DM @chrisifm on Instagram. We review every suggestion.
Estimated response time: 48 business hours (Monday through Friday, Mexico City time).